Questions about the Anti-Gravity Case

  1. What does the Anti-Gravity Case stick to?
    1. Glass
    2. Mirrors
    3. Metal surfaces
    4. White boards
    5. Cabinets
    6. Tile
    7. Other flat, smooth, non-porous surfaces

  2. How long does the case stick to surfaces?
    For the recommended surfaces like glass, the Anti-Gravity case will stick as long as you want, as long as the environmental factors stay the same, including humidity and cleanliness.  Other non-smooth, dirty, porous surfaces are not recommended.

  3. How does the case attach to things? Is it magic?
    Kind of. There are millions of Nano-sized craters on the surface of the case, each working like a little vacuum. Push your phone case against a surface, and the air inside the crater empties out, creating a vacuum. All these vacuums, working together, hold up your case. This is how our phone case works without being sticky.

  4. Will the Mega Tiny Anti-Gravity Case lose “stickiness”?
    As long as you don’t damage the suction cups, and keep the phone case clean, the “stickiness” will remain.  Depending on the frequency of use and the cleanliness of the surfaces you stick the case to, the micro-suction cups may pick up dust will decrease the stickiness of the case.  Keep your case clean and you won’t have any problems!

  5. Does the case get dirty?
    There are millions of Nano-sized craters on the surface of the case that can fill with dirt or dust, especially when the environment in which you use our case is dirty or dusty. Thus, we recommend that users clean their cases periodically.

  6. What materials can I use to clean the phone case?
    You can clean the case easily with a little bit of water. Just make sure that you don’t use a hard brush to clean it, as it could damage the case and its ability to stick. Our recommendation is that you simply use your own hands and water to rub the anti-gravity material gently, in the same way, you would handle a baby otter. But seriously, it's pretty easy, we've got a video tutorial on how to clean your Anti-Gravity Case.

  7. My phone slips from my fingers from time to time. Does the case protect the phone from being damaged when it hits the ground?
    The reinforced bumpers on the case have a certain level of impact protection but wasn’t designed with intense falls in mind.

  8. Can the case withstand heat or high temperature?
    Within reason. You can use our phone case in the kitchen, outside on a sunny day, or in the sauna. Keep it away from stove burners and the surface of Venus.

  9. Is there a warranty on the case?
    We offer a 1-year warranty.  If the phone case is faulty due to an error on our end, we will gladly exchange your product. If it is damaged due to your mistake, we cannot extend a credit or replacement.

  10. Will you replace my phone is it breaks?
    We warrantee the case, not the phone.  Please read the instructions carefully.

  11. What is "Anti-Gravity Space"? How does it work?
    Space is the one nano suction pad that can be attached to any cell phone case so that your regular cell phone case can function just like our Anti-Gravity Case. However, once you attach Space onto your cell phone case, it cannot be removed. We design this product, Space, mainly to serve the non-iPhone users.
     
  12. What's the difference between the previous "Anti-Gravity Case" and the current "MegaVerse Anti-Gravity Case"?
    The current MegaVerse Anti-Gravity Case is the second generation product and has the following upgraded features that the first edition Anti-Gravity Case didn’t have:
    1. It has four color backing plates: there are black, silver, gold, and rose gold and they are FREE. You can use these backing plates to cover your Anti-Gravity Case so that it won't get too much dirt or dust on the surface, or stick accidentally to your other belongings in the pocket or bag.
    2. It has better design cut on camera and rim of the edge.
    3. It has better suction power than the previous version

  13. What version of iPhone is MegaVerse Anti-Gravity Case compatible with?
    Currently, the case for iPhone 7/6S/6 are compatible, and the case for iPhone 7 Plus/6S Plus/6 Plus are compatible. Therefore, if you have an iPhone 6 and recently purchased another iPhone 7, then our case can be used on both iPhone 6 and iPhone 7.

  14. How can I get MegaBacks, and how does it work?
    If you purchase our MegaVerse Anti-Gravity Case for iPhone 7/6S/6 or 7 Plus/6S Plus/6 Plus, you can purchase the MegaBacks, including Wallet, Mirror, Bottle Opener separately.  The MegaBacks stick to the back of the Anti-Gravity case for additional functionality and fun and can be easily removed, swapped out and re-applied.  All three MegaBacks are available with the case through the MEGAPACK.

  15. Do you have combo package so that I can buy Anti-Gravity Case and MegaBack items?
    Yes, we have Case/Wallet Combo Pack which comes with the Wallet MegaBack  case.  Additionally, we have MegaPack which includes the case and all three MegaBacks items including Wallet, Mirror, Bottle Opener. Unfortunately, we don't have combo package for MegaVerse Anti-Gravity Case + Mirror, or MegaVerse Anti-Gravity Case + Bottle Opener.  If you order these through our website however, we will ship you two pieces separately.

  16. What colors does the case come in?
    The anti-gravity material only comes in black.  Currently the case bumper also only comes in black.  Included in all Mega Tiny Anti-Gravity Cases are four swappable backing plates in the gold, rose gold, silver and black.

Questions About the PowerBulb

  1. What is Powerbulb? How does it work? What sockets does it work with?
    PowerBulb is the world's first LED light bulb with dual USB ports that turns any lamp into a charging station. We created the PowerBulb as a simple, elegant solution to the problems we face when looking for convenient ways to charge our devices.  With MegaSmart™ Charging, PowerBulb automatically senses and sends more power to the device with the lowest charge. And the dedicated on/off button on the bulb allows you to turn the light off while continuing to charge your devices. It works with all E26 & E27.

  2. How long does it last?
    50,000 hours or 5 years of continual use.

Questions About Mega Tiny

  1. Where was this phone case made and designed?
    It is designed in the U.S., manufactured in China, and distributed worldwide.

  2. Do you have a distributor or retailer in our country? Where can I buy it in stores? Where can I buy it online?
    You can purchase our product on our official website: www.megatinycorp.com. If you prefer buying locally, we have distributors and retailers operated in 48 countries (and increasing!), but since it’s a long list to share.  We encourage consumers to send email to hello@megatinycorp.com  or clint@megatinycorp.com if you want to know where to buy in your own country.

  3. What’s the price of the model I want?
    Please check the available models and costs on our website: www.megatinycorp.com

  4. Does the price include tax?
    No, the price doesn’t include tax.

  5. Does the price include shipping? If not, how much is shipping?
    No, the price does not include shipping. Shipping cost depends on where you are located. If you purchase on our website, our system will calculate the most cost-effective shipping option for you. If you purchase from our partnered distributors or retailers, you will need to consult with them for potential shipping cost.

  6. Will customs charge me an fees?
    Sometimes the customs office will request a customs charge and sometimes it won't.  If they demand a charge in your case and you don't want to pay, then reject the order.  It will be returned to us and then we will issue a refund.

  7. Can I pay after I receive the product?
    No, you will have to pay the full amount to complete the purchase.

  8. What payment methods can I use?
    If you purchase our product on our website, you can pay with credit card, debit card, or Paypal. We don’t accept check, money order, or cash. If you purchased from one of our partner distributors or retailers, you will need to consult with them for potential payment options.

  9. When will I get my shipment?
    Standard Shipping Domestic US Shipping is 2 to 5 business days.
    Standard International Shipping is 7 to 21 business days depending on location.
    Express International Shipping is 2 to 6 business days.

  10. If I don’t like the phone case, can I return it and get a refund?
    Unfortunately, we don’t accept returns or give refunds for simply not liking it. We tell you everything you need to know about our phone case so that you can decide if it’s the right one for you. ☺

  11. If the product I receive is defect, can I get refund? How do I do it?
    Yes.  Please send the case back to the address below.  Before putting the package in the mail, send me a picture of the return package and tracking number and I will initiate the refund immediately so you don't have to wait for me to get the package. We do not refund shipping costs.